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My Bells Aren't Working
My Bells Aren't Working

This article will help you diagnose what the issue could be if your bells aren't playing.

Michael A. Leonetti avatar
Written by Michael A. Leonetti
Updated over a week ago

Are announcements through Sonarcloud working?

This is a big question to find the answer to!  Pop open your favourite way of making announcements on Sonarcloud and see if you can make an announcement. If announcements aren't working either, then we have a bigger problem on our hands. Check out this article to diagnose further.

Have you tried restarting your Sonarcloud device?

Sonarcloud is an electronic appliance. Sometimes they need a good ol' reboot. Simply unplug the Sonarcloud device from power and plug it back in. Wait about a minute and then see if your bells start working again. 

Do you see your bells in the dashboard?

This is another important thing to check. Sometimes bells disappear for reasons like another organization user has modified them. Log into the Sonarcloud dashboard and check to see if the bells are all, that they are active, and that you can play them over your desktop speakers.

Reach out to us

If none of the above solved your issue, let us know! We are happy to help.

 

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