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SonarCloud Ops SMS — Opt-In / Call to Action

How school contacts opt in to SonarCloud Ops SMS operational texts from +1 (973) 750-9663.

Written by Jesse Baptiste

Program: SonarCloud Ops SMS

Sender: SonarCloud (Peopleppl LLC DBA SonarCloud)

From number: +1 (973) 750-9663

Audience: School staff contacts (principals, APs, office, IT) at buildings that already use SonarCloud.

What messages you may receive

Operational texts about PA/bell system outages, site-visit scheduling and arrival windows, restore confirmations, and support ticket follow-ups. Message frequency varies. Message and data rates may apply.

How you opt in (all methods)

1) Email / Intercom request (primary): A school contact emails or messages SonarCloud support (for example info@getsonarcloud.com or through the SonarCloud dashboard Intercom chat) and asks to be texted about a visit, outage, or ticket. SonarCloud replies confirming we will text that mobile number for operational updates. Consent is optional and is not required to receive email support or to use SonarCloud.

2) Phone / on-site verbal consent: During a support call or on-site visit, SonarCloud staff asks if the school contact wants visit/outage updates by text. If they say yes and provide a mobile number, SonarCloud records the consent and may send operational SMS to that number. Verbal consent is optional and is not required to receive service.

We do not use web signup forms, keyword JOIN, or pre-checked boxes for this program. We do not require SMS consent to create an account, keep SonarCloud running, or receive support by email/phone.

Disclosures shown at opt-in

Opt out and help

Reply STOP to any message to unsubscribe. Reply HELP for help, or email info@getsonarcloud.com / call 347-610-8367.

Example messages

  • SonarCloud: We will be on site tomorrow to restore your PA announcements. Reply STOP to opt out.

  • SonarCloud: Your school PA receiver is back online. Please fire a test from the phone and confirm you hear speakers. Reply STOP to opt out.

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