Sonarcloud

SonarCloud (Peopleppl LLC DBA SonarCloud) provides an AI-powered PA and bell system for K-12 schools. This policy explains how we collect and use information for our product and support communications.

School and staff contact details (name, role, school email, school phone, and mobile numbers you choose to share).

Support tickets, emails, chat messages, and related service records.

Device/receiver health and usage data needed to operate SonarCloud at your school.

- School and staff contact details (name, role, school email, school phone, and mobile numbers you choose to share).
- Support tickets, emails, chat messages, and related service records.
- Device/receiver health and usage data needed to operate SonarCloud at your school.

If you opt in to SonarCloud Ops SMS (from +1 (973) 750-9663), we use your mobile number only to send operational service messages about PA/bell outages, site-visit scheduling and arrival windows, restore confirmations, and support ticket follow-ups.

We do not sell or share mobile phone numbers with third parties or affiliates for their marketing.

Message frequency varies based on open tickets and visits.

You may opt out at any time by replying STOP. Reply HELP for help.

Consent to receive SMS is optional and is not required to purchase, keep, or get support for SonarCloud by email/phone.

- We do not sell or share mobile phone numbers with third parties or affiliates for their marketing.
- Message frequency varies based on open tickets and visits.
- Message and data rates may apply.
- You may opt out at any time by replying STOP. Reply HELP for help.
- Consent to receive SMS is optional and is not required to purchase, keep, or get support for SonarCloud by email/phone.

How to opt in is described at <a href="https://intercom.help/sonarcloud/en/articles/16949304-sonarcloud-ops-sms-opt-in-call-to-action" rel="nofollow noopener noreferrer" target="_blank">SonarCloud Ops SMS Opt-In / Call to Action</a>.

We use information to install and support SonarCloud, communicate about service, improve reliability, and meet legal/compliance obligations.

We may share information with service providers who help us operate messaging, email, hosting, and field service, under agreements that limit use to providing those services. We do not sell personal information.

Questions: <a href="mailto:info@getsonarcloud.com" rel="nofollow noopener noreferrer" target="_blank">info@getsonarcloud.com</a> · 347-610-8367

How SonarCloud collects and uses information, including SonarCloud Ops SMS.

SonarCloud Privacy Policy

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SonarCloud Privacy Policy

Information we collect

SMS / text messaging

How we use information

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